Privacy Policy
Last updated: September 2025
1. Introduction
PixelLoom Paris ("we", "us", or "our") operates the website pixelloom-paris.com. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Data We Collect
We collect several types of information for various purposes to provide and improve our Service to you.
Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to:
- Email address
- First name and last name
- Address, State, Province, ZIP/Postal code, City
- Phone number
- Contact form data (Name, Email, Subject, Message)
- Order information (products purchased, payment details)
3. Use of Images & Media
All product photographs, mockups, and visual media on this website are the exclusive property of PixelLoom Paris or are used under license. Unauthorized use, reproduction, or distribution of these images is strictly prohibited.
If you submit User-Generated Content (UGC), such as photos of you wearing our products, you grant PixelLoom Paris a non-exclusive, royalty-free, worldwide license to use, display, and publish this content on our website and social media channels for promotional purposes. We will always credit you if you provide a name or handle. You confirm that you own the rights to the images you submit and that they do not infringe on any third-party rights.
4. Cookies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. We use cookies for basic analytics (e.g., to count the number of visitors) and to remember items in your shopping cart. We do not use cookies to collect personally identifiable information without your explicit consent.
5. Legal Basis for Processing Personal Data (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Data we collect and the specific context in which we collect it.
6. Data Retention
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws).
7. Your Rights
You have the right to access, update, or to delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
8. Third-Party Services
We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: hello@pixelloom-paris.com
- By mail: 5 Rue de Turenne, 75004 Paris, France